The National Alliance for Insurance Education & Research has announced that Cathi Schuett is the 2022 Outstanding CSR of the Year recipient for the state of Nebraska.
To qualify for this top state honor, Cathi submitted the winning essay on the topic:
"Transferable Skills are learned from experience which includes prior careers, education, volunteer work, or personal encounters. What are the top three skills you transferred from outside the insurance industry to your current job role? Discuss how you leverage your skills, continue to develop and evolve them, and how you transfer your expertise to others to ensure perpetually exceptional customer service."
Additionally, Cathi was selected for having demonstrated outstanding service and professionalism within the insurance community.
Cathi got her start in the insurance industry in 1991 as an intern during her senior year of high school. In 2018, after working with her father in his insurance agency, Cathi joined FNIC. Her goal is to provide prompt, accurate, and friendly service to her clients. In May of 2021, Cathi became a Lead Account Manager where she leads a team of commercial insurance account managers. She enjoys working closely with her team as they handle their customers' needs.
"Cathi Schuett was chosen as a state winner for exemplifying the characteristics and qualifications required to be eligible for the prestigious award," stated Dr. William T. Hold, Ph.D., CIC, CPCU, CLU, Executive Chairman of The National Alliance. "Cathi Schuett represents the backbone of the insurance community, those customer service representatives distinguished for providing exceptional service on a daily basis."
Cathi receives a framed certificate, embossed with the special Outstanding CSR of the Year bronze medallion symbol. The National Outstanding CSR of the Year award carries a $2,000 cash prize and a scholarship for the recipient's employer to any program offered by The National Alliance. The national winner also receives a distinctive gold and diamond lapel pin cast with the Outstanding CSR of the Year emblem. Additionally, the winner's name will be inscribed on a sculpture permanently displayed at the national headquarters in Austin, Texas.